PROCESSING 6 Min later
Dear Mr./Mrs {{ order.billing_full_name }}, Isabella again from customers service.
Your order is currently in process, this means the item it’s correctly being received by us, once received, it will be immediately shipped via DHL express courier. In the next few days I will notify you personally of any updates.
Automatic payment for your order has been charge today, from now you will receive your order within 14 working days, we will do our best to ship it as soon as possible.
Thank you for your patience.
We remain at your disposal for any information.
Isabella S. #56475
Logistics / Warehouse Management
ANTOSIO.COM
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PROCESSING 2° – (Dopo 5 GG che l’ordine è in processing)
Dear Mr./Mrs {{ order.billing_full_name }}, Arianna again from customers service.
This is a reminder to inform you that we are still receiving your product correctly. I will update you when is accepted and received.
Thank you.
We remain at your disposal for any information.
Arianna P. #21232
Logistics / Warehouse Management
BOCCELI.COM
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PROCESSING 3° – (Dopo 11 GG che l’ordine è in processing)
Dear Mr./Mrs {{ order.billing_full_name }}, Arianna again from customers service.
We inform you that your order has been correctly accepted, this will speed up the sorting and processing procedure. You will receive more details shortly.
Thank you for your patience.
We remain at your disposal for any information.
Arianna P. #21232
Logistics / Warehouse Management
BOCCELI.COM
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PROCESSING 4° – (Dopo 16 GG che l’ordine è in processing)
Dear Mr./Mrs {{ order.billing_full_name }}, Arianna again from customers service.
We understand that waiting for your product can be frustrating. We want to assure you that we are doing everything we can to deliver your product to you as soon as possible. Please check your email for any updates on the delivery.
Thank you for your patience and understanding.
We remain at your disposal for any information.
Arianna P. #21232
Logistics / Warehouse Management
BOCCELI.COM
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PROCESSING 5° – (Dopo 20 GG che l’ordine è in processing)
Dear Mr./Mrs {{ order.billing_full_name }}, Arianna again from customers service.
We apologize for any delay in the delivery of your product. We want to assure you that we are working to get your product to you as soon as possible. Please check your email for any updates on the delivery.
Thank you for your patience and understanding.
We remain at your disposal for any information.
Arianna P. #21232
Logistics / Warehouse Management
BOCCELI.COM
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PROCESSING 6° – (Dopo 23 GG che l’ordine è in processing)
Dear Mr./Mrs {{ order.billing_full_name }}, Arianna again from customers service.
We have received your item, it’s now being packaged and we are generating a tracking code that you can use to track the shipping. The status of your order will be updated shortly.
We remain at your disposal for any information.
Arianna P. #21232
Logistics / Warehouse Management
BOCCELI.COM
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PROCESSING 7° – (Dopo 26 GG che l’ordine è in processing)
Dear Mr./Mrs {{ order.billing_full_name }}, Arianna again from customers service.
We would like to update you on the progress of your product shipment. Your product is currently being prepared for shipment and we expect to ship it out in few hours. You will receive soon an email with tracking information.
We remain at your disposal for any information.
Arianna P. #21232
Logistics / Warehouse Management
BOCCELI.COM
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PROCESSING 8° – (Dopo 30 GG che l’ordine è in processing)
Dear Mr./Mrs {{ order.billing_full_name }}, Arianna again from customers service.
The shipment took longer than it should, but I’m happy to inform you that it’s in transit, your tracking information will be visible to you in a few hours on the website. Thank you for placing your order on Bocceli, me and in my team name we apologize for the delay you have suffered.
We remain at your disposal for any information.
Arianna P. #21232
Logistics / Warehouse Management
BOCCELI.COM
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